Careers | Crimcheck

Careers

As we are growing, we often have open positions. Once you send us your information and resume, Crimcheck will review. If you are a good fit for the position, we will reach out to you to begin the interview process.  Please be patient, we will respond when the position is ready for interview.  

Below are the positions available with Crimcheck.  Thank you for your interest.

Sales Manager

The Sales Manager is responsible for leading our sales and lead generation teams to success, closing the leads provided to them, and building a strategy for business development and growth.

Being successful in sales and being successful LEADING a sales team does not necessarily require the same skill set. Therefore, prior experience leading and managing a successful sales team or prior lead generation experience with a track record of achievement of sales goals and a desire/skillset to move into management are two paths to success in this position.

Job Responsibilities:

  • Meet predetermined revenue goals through the activities of direct reports.
  • Utilize a consultative sales approach to establish valuable relationships with client organizations.
  • Collaborate with sales leadership to define strategy and vision for the team.
  • Hire and provide coaching and development to sales team members.
  • Continually develop knowledge of the business climate, applications and competition for the defined markets.
  • Experience closing of new client accounts, including pricing, terms, conditions, and SLAs.
  • Proven track record in developing leads, pipeline, relationships, and presentation opportunities through a targeted and pro-active strategy.

Apply Now


Drug Testing Program Manager

As a leading employment screening provider, our company offers drug testing services to our clients. We are seeking an experienced Drug Testing Program Manager who is highly skilled and knowledgeable in the drug and alcohol/occupational health screening services field.

As a Drug Testing Program Manager, you will work with third party administrators (TPA’s), clients, internal teams and consumers to schedule testing and review results while ensuring legal, regulatory, and client compliance. This role will be the trusted adviser on drug testing to our sales, marketing and support teams. Also responsible for researching/selection of TPA and other related vendors and the general smooth operation of our drug testing product offerings.

The ideal candidate will be skilled in establishing compliant work streams, auditing internal processes and solving operational challenges.

Essential Duties and Responsibilities

Production

  • Respond to inquiries related to testing transactions via phone and email.
  • Track and follow up on requests for clients/consumer.
  • Coordinate and receipt of source documents; resolve questions, inconsistencies.
  • Order problem resolution.
  • Request documentation from vendors, clinics, or clients as required to complete the testing process.

Oversight and Management

  • Become an expert on the legal requirements for employer compliance and be familiar with drug testing/occupational health screening regulations at the federal and state level and in various industries, such as DOT (Department of Transportation), FAA (Federal Aviation Administration), FRA (Federal Railroad Administration), FTA (Federal Transit Administration) and FMCSA (Federal Motor Carrier Safety Administration) to ensure on-going compliance
  • Monitors regulatory agencies to anticipate new regulations, and coordinate efforts to ensure compliance.
  • Audit of TPA and collection site invoice/billing.
  • Work with internal teams to make recommendations for improvements to processes and procedures

Develops and maintains subject matter expertise on our drug testing and occupational health screening products, services and industry.

Apply Now


Sales – Lead Generation Specialist

Do you have the drive it takes to succeed in sales? For those that do, you should join our fast-growing company. This is a prospecting position – we even have closers for you! You will be combining several sales techniques including email, phone, and research. If you think you have the drive, ambition, passion, intelligence and work ethic to succeed in a sales based environment. -then we can train on most everything else.

Responsibilities:

  • Identify and qualify prospective customers using provided leads systems and thorough research, networking, email, and cold-calling.
  • Scheduling appointments and demos for our Sales Managers/Closers.
  • Effective planning to research leads and prepare, schedule and follow up on emails on daily basis.
  • Continuously update and maintain all prospects in lead system.
  • Maintaining professionalism to portray the company in a positive manner.

Key Skills and Abilities Necessary to Succeed in this Position:

  • Active Listening
  • Professional Communication skills, both verbal and written
  • Qualification Questioning
  • Strategic Prospecting Skills
  • Time Management
  • Professional, consultive sales approach
  • Highest standard of ethics

Apply Now


Client Support Services/Operations Specialist

Position Description:

This is not your typical Customer Service Position – it requires someone with strong operations skills as well as organizational, and prioritization skills, along with the ability and desire to build client relationships. The Customer Support Account Manager will act as a liaison between our internal departments and external clients to ensure that our processes run effectively by preventing delays, troubleshooting, and resolving complications. This position is responsible for maintaining client relationships and managing the process.

Responsibilities will include:

  • Communicate and interact with fulfillment departments regarding issues related to order creation, specific rush requests, and overall assistance in an effort to enhance and improve the rapid resolution of client issues and requests
  • Interact with clients of various sizes via e-mail, phone and messaging as well as maintaining client relationships
  • Assist clients during onboarding, including conducting training on use of systems
  • Responding to questions about services, results and provide additional specialized services upon request
  • Ensure that all requests and case management workflows are resolved in a timely manner to meet client expectations
  • Effectively communicate with clients, management, and team members on an as-needed basis with issue resolution
  • Conduct and deliver additional projects as assigned

Skills / Knowledge:

  • Ability to analyze a situation and respond quickly in a courteous and professional manner
  • Excellent verbal communication skills and professional writing skills
  • Enjoy learning and be comfortable with new software platforms
  • Capable of handling a large number of calls and e-mails
  • Self-starter who has an ability to see the process through from start to finish
  • Does well under pressure/ability to handle time-sensitive projects
  • Good interpersonal and communication skills to work effectively on a team
  • Ability to handle escalated issues in a timely and professional manner and remain calm under pressure
  • Ability to prioritize tasks and respond/escalate appropriately

Experience:

  • 1-2 years’ of relevant work experience in an office environment

Apply Now


Verifications Specialist

Attention to detail, as well as the ability to research and resolve problems, are key skills to being successful in this position.

Job Description:

As a Verifications Specialist, you will be responsible for verifying employment, education and personal references for the purpose of employment.

Required Skills:

  • Well-disciplined and results focused.
  • Self-motivated able to drive results with little supervision.
  • Positive attitude.
  • Must be able to discreetly handle highly sensitive and confidential information.
  • High attention to detail.
  • Excellent communication skills both verbally and written.
  • Strong ability to navigate through operating systems, internet and software easily.

Job Duties/Responsibilities:

  • Inbound / Outbound calls / email communications
  • Data collection
  • Data Entry
  • Internet Research

Apply Now


Investigative Researcher

Job Summary: Conduct background investigations using proprietary tools, industry products, and online resources to deliver information used in corporate pre-employment screening services.

Primary Responsibilities:

  • Analyze data as part of the investigative process using research tools,  online resources, and databases
  • Interpretation of court dockets and documents
  • Communicate accurate information to superiors, team members, and clients when applicable
  • Communicate effectively with representatives of federal and state regulatory bodies, registrar’s offices, court clerks, and court recorders

Skills, Knowledge, Abilities:

  • Excellent interpersonal skills, including the ability to work with all levels of staff and management
  • Corporate level verbal and written communication skills
  • Strong analytical and decision-making ability
  • The highest levels of ethics, integrity, and professionalism
  • Ability to work independently

Requirements:

  • Criminal Justice or related degree, or;
  • Previous work or professional research experience involving the compilation of data or court records; will also accept significant research conducted while attending an educational institution or criminal justice related coursework.

Apply Now 


Investigative Researcher (2nd Shift)

Job Summary: Conduct background investigations using proprietary tools, industry products, and online resources to deliver information used in corporate pre-employment screening services.

Primary Responsibilities:

  • Analyze data as part of the investigative process using research tools,  online resources, and databases
  • Interpretation of court dockets and documents
  • Communicate accurate information to superiors, team members, and clients when applicable
  • Communicate effectively with representatives of federal and state regulatory bodies, registrar’s offices, court clerks, and court recorders

Skills, Knowledge, Abilities:

  • Excellent interpersonal skills, including the ability to work with all levels of staff and management
  • Corporate level verbal and written communication skills
  • Strong analytical and decision-making ability
  • The highest levels of ethics, integrity, and professionalism
  • Ability to work independently

Requirements:

  • Criminal Justice or related degree, or;
  • Previous work or professional research experience involving the compilation of data or court records; will also accept significant research conducted while attending an educational institution or criminal justice related coursework.

Apply Now 


Junior C# / Javascript Developer – Location: Erie, PA

This is not a remote position – Must be able to work in Erie, PA.

You will provide support in the development of code, as well as maintenance and support of existing products. This position will work on a wide variety of different projects both on new and legacy products, primarily using an agile development approach.

Required Experience:

  • 2 years C# experience
  • 2 years Javascript experience
  • 2 years HTML/CSS experience
  • 1 year AngularJS 1.x

Recommended Skills:

  • MySQL/SQL
  • Entity Framework / Code First / Linq
  • UI/Design Experience
  • Windows IIS / Server Management
  • GIT / Team Foundation Services
  • Scrum/Agile
  • Visual Studio
  • Writing and Reading Documentation
  • Teamwork

Roles/Responsibilities:

Initially working with senior devs, learning and enhancing the various systems

Assisting in handling day to day bug fixes and various emergency tech tasks.

Providing rich documentation via Google Drive

Benefits:

Full Benefits Package including 401K, Health, Vision, Bonus Potential

Environment that encourages new technologies and learning. We stay on top of new tech and are always open to trying or exploring new technologies as well as continued learning.

Job Type: Full-time

Apply Now


Apply Today!

Accepted resume upload types include, .pdf (preferred) .doc, .docx and .txt.  2MB max file size.

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Industries

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