States In GREEN have 100-90% direct access
States in BLUE have 89-25% direct access
States in ORANGE have 24-10% direct access
States in GRAY have 9-0% direct access
As you know, many courthouses throughout the country will remain closed to the general public until further notice. This means that, industry-wide, public record researchers will not have physical access to the predominately used public record index. This will largely delay access to criminal and civil history information from manually researched jurisdictions.
That said, we are working diligently in areas where service may be delayed, to provide alternative searches where available. If you have any questions or concerns, please contact our Client Support Team. While our automated and in-house processed searches are not delayed, we expect delays when clerk assistance is required to provide additional ID’s or verify accuracy of information retrieved through automated searches.
We have added weekend Customer Support hours from 8:00 AM to 12:00 PM EST on Saturdays and Sundays to assist you during this time and Crimcheck continues to process orders seven days a week.
Please contact your Crimcheck Customer Support team at 877-992-4325 or firstname.lastname@example.org with any additional questions or concerns.