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HRO Today’s 2020 Baker’s Dozen Winner

October 15, 2020

October 15, 2020

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Crimcheck is Named as a Top Employment Screening Provider in HRO Today’s Baker’s Dozen Customer Satisfaction Ratings

CLEVELAND, OHIO – October 15, 2020 – Crimcheck, an award-winning provider of employment background screening, drug testing, and E-Verify solutions was named to the HRO Today’s Baker’s Dozen Customer Satisfaction Ratings for Pre-Employment Screening.

The Baker’s Dozen Award highlights industry leaders in seven different human resources segments, from recruitment process outsourcing to pre-employment screening. The award is the HR community’s most respected and largest background screening customer service survey.

This year, over 1,200 customers completed the survey. Awards are based exclusively on customer satisfaction ratings by buyers of employment screening services. Once surveys are submitted, results are determined by an algorithm that weighs 40 questions and categories based on importance. Service providers are rated across three subcategories including size-of-deal, breadth of solutions, and quality of service. HRO Today also works with their survey provider to perform IP address tracking, preventing fraudulent surveys from being created.

“We are honored that Crimcheck’s clients speak highly of our exceptional service and solutions. Crimcheck is truly passionate about protecting our clients’ employees, customers, assets and brands,” said David Nadell, National Director at Crimcheck. “We balance continued innovation with the reassurance of human touch, and this year customer communications and experiences were heightened to new levels. That makes us all the more proud that the tireless work of Crimcheck’s team members has been recognized and is valued by our clients.”

About the Ranking

HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey. In order to determine an overall ranking, we analyze results across three subcategories: service breadth, deal sizes and quality. Using a predetermined algorithm that weighs questions and categories based on importance, we calculate scores in all three subcategories as well as an overall score. The rankings are based on those scores. While we do not claim that our methodology is the only viable ratings program available, we do vouch for its statistical validity.

About Crimcheck

We protect clients’ employees, customers, assets and brands by providing comprehensive, accurate and compliant employment screening solutions. Crimcheck is PBSA Accredited, an HRO Today Customer Satisfaction Award Winner, an NMSDC certified minority-owned business, and an Inc. 5000 company. Crimcheck’s mobile-friendly solutions, award-winning service, and integrations with leading technology solutions providers will improve your team’s efficiency, enhance your candidate experience, and accelerate you time to hire. For additional information, visit

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